...
...
1. Landing Page
...
2. Find Help & Service
Use general search terms to find right topic within the Knowledge Based (KB) library.
...
3. Requests
Filter the request by status, creator and type of request.
...
4. Raise a Request and Submit a Ticket
You can choose from a list of four topics:
(1) Support Request, (2) Request a Demonstration, (3) Licensing & Billing Questions and (4) Other Questions.
...
Fill out all mandatory (*) fields, describe the reason why you are contacting us as detailed as possible and click submit.
...