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Users cannot upload PDF files, neither under a PDF section or under a File Attachment section. The PDF files upload never finishes.
If the PDF files are saved as new PDFs using the PDF Creator 4.2.0 software the upload works.
following error observed: �2021/12/28 �10:06:06.371 �ID:85 �DEBUG �CELN-10437: Exception in PublicUrlHelper._GetResourceUri:
No resource route templates defined for type "Contur.ElnAPI.Models.Data[]" at kielnapp04<server ID>

\uD83C\uDF31 Solution

Note: "log4j" as a repsonse response to a security threat. removed it and PDF upload works fine again.

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  1. Please check DesktopConnector logs and if found that there is a failing endpoint
    https”https://elnpreprod.ki.se.<server url>” remove it.

  2. Also check using messaging mode, check this by looking at the api/web.config file.

    <!--
    Specify the allowed communication modes between the Notebook web client and the Desktop Connector
    Possible values are:
    -0 (Legacy mode, using websocket on localhost)
    -1 (Messaging Service mode)
    -2 (Both)
    -->
    <add key="MessagingMode" value="1"/>

    From 2021 this setting is not required as legacy mode is not support.

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