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Description: Users are having issues accessing PLP Client new version. Unable Steps to download the new version of PLP Client using ScienceCloud.

Solutions: To download the Pipeline Pilot Client installation program, ensure that you have Administrator privileges on the client computer.

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To download and install a compatible version of Pipeline Pilot Client:

Step 1: Sign into ScienceCloud. The ScienceCloud Home Page includes a Sandbox Developer tile. Select that tile. If the ScienceCloud homepage does not display a tile for Sandbox Developer, contact your ScienceCloud administrator and request that your user account get updated to include the application.

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1. Alternatively, you can point your browser to the Authoring developer home page, and prepare to sign in with your ScienceCloud credentials. 

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  1. Follow the link to the client download page. Since there is an applet on the download page, you might be prompted for permission to run Java.

  2. Following the instructions on the download page, run through the download operation and install the Pipeline Pilot Client software.

  3. When starting Pipeline Pilot Client after the installation is complete, it should connect to the ScienceCloud Developer Sandbox server. If not, set the server to: 
    authoring.sciencecloud.com

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