\uD83E\uDD14 Problem
Users cannot upload PDF files, neither under a PDF section or under a File Attachment section.The PDF files upload never finishes.
If the PDF files are saved as new PDFs using the PDF Creator 4.2.0 software the upload works.
following error observed: �2021/12/28 �10:06:06.371 �ID:85 �DEBUG �CELN-10437: Exception in PublicUrlHelper._GetResourceUri:
No resource route templates defined for type "Contur.ElnAPI.Models.Data[]" at kielnapp04
\uD83C\uDF31 Solution
Note: "log4j" as a repsonse to a security threat. removed it and PDF upload works fine again.
Please check DesktopConnector logs and if found that there is a failing endpoint
https://elnpreprod.ki.se. remove it.Also check using messaging mode, check this by looking at the api/web.config file.
<!--
Specify the allowed communication modes between the Notebook web client and the Desktop Connector
Possible values are:
-0 (Legacy mode, using websocket on localhost)
-1 (Messaging Service mode)
-2 (Both)
-->
<add key="MessagingMode" value="1"/>From 2021 this setting is not required as legacy mode is not support.
Highlight important information in a panel like this one. To edit this panel's color or style, select one of the options in the menu.
\uD83D\uDCCE Related articles
Desktop connector trouble shooting guide
Filter by label
There are no items with the selected labels at this time.