Description: For CISPro Admin role 'Cart' is not available. Unable to see Submitted request.
Solution: This is due to missing Action permissions.
Step 1: Check Admin Permissions --> Open ‘Roles & Users'
Step 2: Select CISPro Admin
Step 3: Click ‘Edit’
Step 4: Expand ‘Action Permission’. ‘Request Queue', 'Submit Request' must be enlisted and enabled for Admin.
Step 5: Create View for Submitted Request. Follow the below sub steps :
A. Clicked “more>Edit View” on CISPro home page
B. Click on 'Create New View'
C. Add View name and give category. Select who can see view- User, Role or Global. Select Grid/Tree view. Click ‘Create View’.
D. Add required column for step B & C.
E. Set Filters as per required.
F. View Attributes.
G. Fine tuning. Click Finish.
