EN: Not Able to access 3DSupport App

Topic summary

While working with Dassault Systemes 3D Support App, you may get following error while logging in:

Step-by-Step guide

Affected User should follow below process to fix the problem:

Open a fresh web browser and clear browsing history, cookies, cache and temp files.
Go to http://3ds.com >> click on Support >> click on Submit a request.
It should redirect to 3DSupport page.
Now perform a fresh login and confirm that it works now.

If this does not help, affected user can request his/her colleague to open and NTSR to Dassault Systemes for further help.

Reference

NTSR000026689-01