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Description: For CISPro Admin role 'Cart' is not available. User is not able to see Submitted request.

Solution: This is due to missing Action permissions.

1. Check Admin Permissions- open ‘Roles & Users' → select CISPro Admin, click ‘Edit’ expand ‘Action Permission’. ‘Request Queue', 'Submit Request' must be enlisted and enabled for Admin.

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2. Next step is to create View for Submitted Request. Refer attach document to create view/s.

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   1. Clicked “more>Edit View” on CISPro home page

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   2. Click on 'Create New View'

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   3. Add View name and give category. Select who can see view- User, Role or Global. Select Grid/Tree view. Click ‘Create View’.

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   4. Add required column for step 2&3

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   5. Set Filters as per required.

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   6. View Attributes.

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   7. Last step is Fine tuning. Click Finish.

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