Preface (LMW)
Light My Way - Documentation
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Light My Way
Light My Way is the Digital Adoption Solution (DAS) for the 3DEXPERIENCE platform.
Digital Adoption Solutions (DAS)
Enterprise platforms (and the business processes it governs) are often complex and hard to learn. Traditional training methods & support is inefficient and costly. On top of that traditional methods causes user productivity loss and frustration.
DAS boost user productivity and adoption while avoiding cost related to excessive and inefficient training or support by providing guidance directly in-app. A good business case with a quick ROI is often easy create and there are general reports available from Gartner, Forrester etc to back it up.
Digital Adoption (DAS) for 3DEXPERIENCE
Light My Way is the only DAS product with 3DEXPERIENCE platform configurations built in. The platform configurations are owned and maintained as supported product by TECHNIA (there will be fixes and improvement over time and there is a dedicated support team).
The built-in, high quality and rich target platform configurations (delivered as a cloud service/SaaS) makes guide recording easy (point & click, no dev needed), setup is done within a minute and the resulting in-app user guides will deliver just-in-time off the shelf. On top of that no extra configuration work required over time as new areas are covered or the platform upgrades etc.
3DEXPERIENCE in-app user training
The right instruction at the right time
Context sensitive
Complex / dynamic processes supported
3DEXPERIENCE in-app training creation
Create instruction by point and click
Relate instructions to context (object type, UI components etc)
Best practices built in
Up and running with 3DEXPERIENCE in a minute!
Cloud subscription (no infra structure required)
No server deployment or dependency to normal release cycle (cloud target environments also supported)
No service required (pure software deal / instant value)
Light My Way is a generic software that works with all html based applications, as long as the right configurations is in place (described in the administration chapter).
The software is installed client side in the browser as a web extension providing visual guidance and user training directly in-app. To display the right instruction at the right time each instruction is tied to application state using html identifiers such as ‘xpath' & 'css selectors’. New instructions are recorded through the web extension, data is stored and retrieved in an external service hosted by TECHNIA and made available by subscription.