EN: Dassault Troubleshooting Machine (TSM)

Description

Troubleshooting Machine (TSM) is the easiest and quickest way to record a video and collect traces of a 3DEXPERIENCE platform scenario.

Troubleshooting Machine can be used for opening a Service Request to Dassault Systems support team in order to optimize the performance of the Support services

Troubleshooting Machine for Web applications is a free application delivered since June 2023 as a Dassault Systèmes media and is compatible with :

• 3DEXPERIENCE platform on cloud

• 3DEXPERIENCE platform on premise supported releases

Under the following links you will find further information on the handling and installation of this service.

Reference

DS Support Knowledge Base QA00000303283

Troubleshooting Machine - Dassault Systèmes

Open