EN: Important Notes for Reducing 3DEXPERIENCE Licenses
When reducing the amount of any 3DEXPERIENCE licenses, the following steps must be performed in advance:
All users who should no longer work on the platform after the license reduction must also no longer have licenses in use.
In practice, this means: All users must be removed from the platform before the change takes place. This ensures that they do not accidentally still have a license in use.
See the article "How to remove a User from the 3DEXPERIENCE Platform"
https://technia.jira.com/servicedesk/customer/portal/11/article/5018517561
Due to the named user concept, the preparation for removing users from the platform must start in time, as some users can only be removed from the platform after 30 days.
See the article "3DEXPERIENCE Named User Concept"
https://technia.jira.com/servicedesk/customer/portal/11/article/3967746293
If these steps are not taken or not done in time, it may lead to temporarily inaccessibility to the 3DEXPERIENCE platform, and users may not be able to access their data.