EN: 3DEXPERIENCE On Cloud: 503 Service Unavailable

Question

What can be done if the error message appears 503 Service Unavailable on a Cloud Login?

Answer

With the following link you can monitor the availability of the Dassault Systèmes Cloud Servers:

https://www.3ds.com/support/cloud

You can find more information about Your Health Console here: https://technia.jira.com/servicedesk/customer/portal/11/article/4605247533

You could get the information about the duration or further information via the RSS Feed:

Referring to your contract a 99.5% availability per month is guaranteed. Link to and extract of the Dassault Systèmes Support Policies for Online Services:

https://www.3ds.com/terms/support-policies/