EN: 3DEXPERIENCE Cloud: How to manage Licenses

EN: 3DEXPERIENCE Cloud: How to manage Licenses

Description / Background / Topic summary

This article should help you to revoke and grant roles to members of a tenant correctly.

Prerequisite

  1. You have to be logged in as with administration rights to the 3DExperience Cloud Tenant.

  2. Go to the Platform Management App. In the Members tab of the Members Control Center the following option should be set:

 

 

Guide:

In the Members tab of the Members Control Center the following option should be set:

  • Select a member to whom you want to add/remove a Role by clicking on “ i ”


    now you see all licenses granted to this User and if possible you can remove a role from this member by unchecking the box at the front.
    or
    ungrant license and keep the role by using the slide control

licenses can’t be ungranted if:

  • they are still in use

  • the 30 day locking period is not over

  • and the user wasn’t signed out for at least the last 2 hours.

  • Klick on the View all Button to see all not granted License
    now you see all the Licenses which are booked to your Tenant and you can add the one you want to assign to the member by checking the box at the in front.

on the first use the license will be locked to the user for 30 days
For more information refer to:

EN: 3DEXPERIENCE Named User Concept - Jira Service Management

OR

  • Select a role to which you want to add/remove members by clicking on “ i ”

  • now you see all members granted to this Role and if possible you can remove a role from this member by unchecking the box in front.

  • To Add a member to this role click on View all and then select the dedicated members by checking the box in front

For more information about assigning Roles to groups please refer to:
EN: 3DEXPERIENCE Cloud: User groups and how to use them - Jira Service Management

 

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